Privacy Policy – Aqrab Fanni App

At Aqrab Fanni, we are committed to protecting the privacy and confidentiality of our users’ information. This Privacy Policy aims to explain how we collect, use, and protect the personal data provided by users when using the app.

1. Information We Collect

Personal Information: such as name, phone number, and email address.
Location Information: to identify the customer’s or technician’s location on the map.
Usage Data: such as browsed categories, selected listings, and search activity.

2. How We Use the Information

To connect customers with suitable technicians based on location and service type.
To improve the user experience within the app.
To facilitate direct communication between technicians and customers.
To effectively display and update technician services.

3. Information Sharing

With registered technicians in the app to fulfill service requests.
As required by law or by official request.
With the user's explicit consent.

4. Information Protection

We are committed to applying technical and administrative security standards to protect information from unauthorized access or misuse, such as:
Using encryption for data transmission.
Restricting access rights to data.
Using monitoring systems to safeguard information.

5. User Rights

Access to their personal data.
Request to modify or delete their data.

6. Changes to the Privacy Policy

We may update this policy from time to time. Users will be notified of any significant changes through the app or via email.